Edita Kalejova LLC ("Kalejova," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect data when you visit kalejova.shop or make a purchase.

INFORMATION WE COLLECT

We collect information you provide directly, including your name, email address, phone number, billing address, and payment details. We may also collect non-personal data such as browser type, IP address, and browsing behavior through cookies and analytics tools.

HOW WE USE IT

• To process and fulfill your order
• To send order confirmations and shipping updates
• To respond to customer service inquiries
• To improve our website and shopping experience
• To comply with legal obligations

DATA SHARING

We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website and fulfilling orders, under strict confidentiality agreements. We may disclose information if required by law or to protect the rights and safety of our company or customers.

DATA SECURITY

We use industry-standard security measures including SSL encryption to protect your information during transmission. Payment data is handled via secure, private payment gateways. We retain your data only as long as necessary to fulfill the purposes described in this policy.

YOUR RIGHTS

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at orders@kalejova.shop. We will respond to all requests within 30 days.

COOKIES

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, though some site features may not function properly as a result.

CONTACT US

orders@kalejova.shop

These Terms of Service ("Terms") govern your use of kalejova.shop and your purchase of products from Edita Kalejova LLC. By accessing our website or placing an order, you agree to these Terms in full.

ELIGIBILITY & ACCOUNT

You must be at least 18 years old and a legal resident of the United States or Canada to make a purchase. You agree to provide accurate, current, and complete information during checkout and to update it as necessary.

PRODUCT INFORMATION

We make every effort to display accurate product descriptions, specifications, and pricing. Colors and images are for illustrative purposes. We reserve the right to correct any errors in product listings or pricing at any time without prior notice.

ORDERS & PAYMENT

• All orders are subject to acceptance and availability
• Payment must be completed via one of our accepted methods (bank transfer or cryptocurrency)
• Orders are not fulfilled until payment is confirmed
• We reserve the right to cancel orders suspected of fraud

SHIPPING & DELIVERY

Estimated delivery is 5–8 business days after payment confirmation. Delivery timelines are estimates and not guaranteed. Risk of loss passes to you upon delivery. We are not liable for delays caused by carriers, weather, or other circumstances beyond our control.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Edita Kalejova LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for your order.

GOVERNING LAW

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Los Angeles County, California.

CONTACT US

orders@kalejova.shop

We want you to be fully satisfied with your purchase. This Refund Policy outlines our procedures for returns, exchanges, and refunds on products purchased from kalejova.shop.

30-DAY RETURN WINDOW

You may request a return within 30 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as received. Proof of purchase is required for all returns.

HOW TO INITIATE A RETURN

• Email orders@kalejova.shop with your order details and reason for return
• Our team will respond within 2–3 business days with instructions
• Do not ship items back without prior authorization
• Customer is responsible for return shipping costs unless the item arrived damaged or defective

REFUND PROCESSING

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7–10 business days via the original payment method. Cryptocurrency refunds are processed at the exchange rate at the time of the original transaction.

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you. This is separate from the standard return process and takes priority.

NON-RETURNABLE ITEMS

• Items that have been used or assembled
• Protection plans and digital add-ons once activated
• Items returned more than 30 days after delivery
• Items returned without prior authorization

CONTACT US

orders@kalejova.shop